You can book one of our exemplary tour itineraries, day excursions, or tailor made tours by contacting us via phone, email or our contact form on the website. After we confirm the availability of your tour to you (in writing) we ask you to pay a non-refundable 25% deposit of the total tour cost to finalize your booking.

We send you the details on how to pay this deposit and the rest of the balance by email. We generally give you the flexibility to either pre-pay the rest of the balance by bank transfer within two weeks prior to the start of your tour, or settle it in cash by paying the final balance to your driver / guide on the first morning of your tour. Please let us know what you prefer upon booking and we can agree an arrangement.

Yes, all our guides are certified mountain and/or city guides and our drivers are certified as well, with many years of experience in tourism. There are many faux-guides working in the field, but you are sure in booking with us to get a fully qualified, experienced and trustful guide!

In case of cancellation, we wish to receive a written notification from you. Your cancellation is effective on the date we receive your notification. The following charges are applicable upon cancellation:

• cancellation 30 days or more before start date – loss of 25% deposit;
• cancellation between 29 and 10 days before start date – 75% of total tour cost;
• cancellation less than 10 days before start date – 100% of total tour cost.

Cancellation charges may be covered by your insurance policy, you can check this with your insurance provider.

Morocco is situated in the far north-west of Africa, and its name in Arabic (“al-Maghreb”) literally means “the West”. The country is just 13km from Spain separated by the Street of Gibraltar. Its neighbor on the east is Algeria, in the south its disputed region of Western Sahara borders on Mauritania. Morocco has 3500 km of coastline with the Mediterranean Sea and Atlantic Ocean, which offers a great opportunity for hiking along its shores and charming coastal towns, such as Essaouira, Asilah and Oualidia. The country is divided in two, north-east to south-west, by the Atlas Mountain ranges (Middle, High, Anti), and in the north the Rif Mountains drop off in the crystal clear Mediterranean.

The city where we are based is Marrakech, and as the southern-most of the four Imperial Cities (together with Fes, Meknes and Rabat in the North), it is ideally located to get into the great outdoors; 1hr to the Atlas, 3hr to the beach, 5hr to the start of the pre-Saharan oases, and 7hr to the Sahara itself!

No, we don’t provide travel insurance or international flights. Please make sure you are adequately covered by comprehensive travel insurance which must include cover for medical emergencies and the cost of rescue/evacuation by helicopter. It is your responsibility to check that all adventure sports (i.e. including but not limited to camel-back trekking, desert trekking by foot, mountain trekking at altitude by foot, horse-riding, mule-riding, water-sports) to be undertaken on your tour are covered by your policy.

You can book your air travel independently of your booking with us, it is thus subject to the terms and conditions of the relevant airline. We accept no liability for this element of your tour.

Alcohol is easily purchased in shops and hotels in bigger cities and towns such as Marrakech, Casablanca and Fes. Most restaurants / bars will also be able to serve you alcohol.

As Morocco is one of the largest producers of Kif in the world, you may be offered drugs especially when traveling the northern regions. Please bear in mind drugs are illegal to use or posses in Morocco and our team cannot be held accountable in any way for the use or possession of drugs during your tour.